Terms and Conditions

Last updated: 21 September 2026

These terms govern your use of SerbisyoApp, operated by ArTimUs Technologies Solutions ("SerbisyoApp", "we"). By creating an account you agree to them.

1. The platform

SerbisyoApp connects customers with independent service providers and their workers for home and business services. Providers are responsible for performing the services. SerbisyoApp facilitates booking, communication and payment.

2. Accounts

You must be at least 18 years old and provide accurate information. You are responsible for activity under your account and for keeping your password private.

3. Bookings and prices

Prices shown in the app are set by providers and may include service fees and taxes. A booking is confirmed when the provider accepts it. Changes to scope discovered on site may change the final price with your approval.

4. Payments

Payments are made through the methods offered in the app. Cash payments are made to the worker on completion. Online payments are processed by our payment partners.

5. Cancellations and refunds

See our Cancellation Policy and Refund Policy, which form part of these terms.

6. Conduct

You agree not to misuse the platform, harass workers or customers, post false reviews, or attempt to bypass the platform to avoid fees.

7. Providers and workers

Providers must hold the licences and insurance required for their services, submit truthful onboarding documents, and comply with Philippine labour and consumer laws.

8. Liability

To the extent permitted by law, SerbisyoApp is not liable for the quality of services performed by providers, or for indirect or consequential losses. Our total liability to you for any claim is limited to the amount you paid through the platform for the booking concerned.

9. Termination

We may suspend or close accounts that breach these terms. You may close your account at any time from the app.

10. Governing law

These terms are governed by the laws of the Republic of the Philippines.

11. Contact

ArTimUs Technologies Solutions, Philippines. Email: simplifydataintegration@gmail.com